Privacy Notice

01About Nova

Nova is a social connection service for messaging, profile discovery, and real-time conversation. This Privacy Notice explains how Scheibling Speranza ("we", "us", "our") processes personal information when you use Nova - Social Connect (com.nova.socialcircle) through a mobile app or other supported client.

02Data Controller & Contact

Privacy correspondence, rights requests, and regulator coordination under GDPR and similar laws are handled by our designated privacy contact.

03Children's Privacy

Nova is not directed at children under 13. You must be at least 13 to create an account. Users under 18 may need a parent or guardian's consent depending on local law. Paid and mature features are limited to users 18 and older. If you believe a child under 13 has registered, write to SperanzaScheibling143@gmail.com. Additional protections are described in nvaMinorSafety.html.

04Information We Collect

Account & registration

• Email address, phone number (if provided), hashed password, date of birth, user ID
• Verification tokens and account recovery information

Profile & identity

• Display name, nickname, username, avatar, profile photo, and self-introduction
• Optional gender, age range, or preference fields you choose to disclose

Chat & communication

• Text messages, conversation threads, read receipts, and message timestamps
• Voice notes and file attachments exchanged in chat

Video communication

• Session metadata such as duration, participants, and connection quality
• User-initiated captures or uploads — not recorded without consent where law prohibits it

Images & media

• Photos, videos, and other media you upload, send, or publish within Nova

Device & technical data

• Device model, operating system version, app build, language, and time zone
• Unique device identifiers, advertising ID, and diagnostic crash reports
• IP address, network type, connection timestamps, and server activity logs

Payment (when applicable)

• Transaction metadata handled by payment partners — full card numbers are never stored by us

05How We Use Your Information

• Trust & safety — identify CSAM, CSAE, fraud, spam, harassment, and policy breaches
• Platform operation — create accounts, deliver chat, video, matching, and social features
• Account protection — safeguard credentials, prevent abuse, and maintain service integrity
• Customer assistance — handle support tickets, privacy requests, and deletion workflows
• Legal compliance — satisfy regulatory, tax, and lawful disclosure obligations
• Product improvement — analyze aggregated usage patterns to refine features and performance

06Sharing & Third-Party Services

Information may be disclosed to the following categories of recipients:

• Service providers — cloud hosting, analytics, customer support, and moderation vendors
• Payment processors — for in-app purchases and subscription billing
• Advertising partners — only where permitted and subject to your opt-out choices
• Public authorities — when legally required or necessary to protect users, especially in CSAM/CSAE matters

We do not sell personal information under CCPA, VCDPA, or equivalent statutes.

Right to know: You may ask whether Nova shares your data, with whom, for what purpose, and for how long. Email SperanzaScheibling143@gmail.com with the subject "Right to Know About Data Sharing", or go to Settings > Privacy & Security > Data Sharing Request. After we verify your identity, we reply within 15 business days.

07Your Rights & Controls

Depending on where you live, you may request access, correction, deletion, portability, objection to processing, consent withdrawal, disclosure details, and opt-out from targeted advertising. Write to SperanzaScheibling143@gmail.com. We respond within 30 days or sooner if local law requires it.

Account deletion: Settings > Account > Delete Account, or use nvaProfileDeletion.html. Deletion erases your profile, chat history, and media except where the law requires us to keep records.

08Data Retention

• Account & profile — retained while active; removed within 30 days after confirmed deletion
• Chat & media — kept during active use; erased upon account deletion unless legally held
• Payment records — up to 7 years for financial and tax compliance
• Security & compliance logs — up to 3 years
• Support & privacy correspondence — up to 2 years after case closure
• Advertising preferences — until opt-out or deletion, then purged within 30 days

09Security Measures

• Transport encryption (TLS/SSL) and at-rest protection for sensitive records
• Role-based access controls and staff training on data handling practices
• Continuous monitoring, security patching, and documented incident response

10International Transfers & Policy Updates

Personal data may be processed outside your country of residence under Standard Contractual Clauses or comparable safeguards. We may update this Notice. Material changes appear in a new Last Updated date and, where appropriate, as an in-app notice.